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AI in action across government & enterprise

Transformative AI, data and digital-transformation projects delivered for government and enterprise clients. Our work often runs in sensitive environments, so client names are kept confidential.

Executive KPI intelligence Anti-money laundering Revenue authority AI portfolio Agentic service automation AI award platform Agentic & ontology use cases
Delivered projects

Part of our work, proven in production

Client names withheld under confidentiality
Confidential client
Federal government entity

Challenge

The client required a secure, sovereign, AI-driven platform to turn structured KPI data and unstructured executive narratives into trusted insights, forecasts and governance intelligence — with strict on-premise, bilingual and auditability requirements.

Impact

Modernised executive performance oversight through AI-powered KPI intelligence, predictive analytics and conversational insights — while preserving full data sovereignty and operational control.

Generative AI · ML · Data

Executive KPI intelligence

AI-powered executive KPI analytics & performance intelligence

Executive KPI insights & summarisationAuto-generated KPI summaries, highlights, risks and performance narratives across entities and sectors.
Predictive analytics & forecastingTime-series forecasting, early-warning indicators and predictive trend analysis.
Conversational AI for KPI analyticsBilingual Arabic/English conversational AI for natural-language KPI querying.
Unified governance reportingAggregation and roll-up reporting across entity, sector and national governance levels.
Confidential client
Federal security & customs authority

Challenge

The client needed an AI-powered solution to enhance anti-money-laundering investigation capabilities, improving detection accuracy and reducing manual investigation bottlenecks.

Impact

Improved AML detection accuracy, faster investigation turnaround and reduced false positives.

AI & Data · AML

Anti-money laundering

AI programme for anti-money-laundering investigations

AI model development for AML detectionMachine learning models built for suspicious-transaction detection.
Investigation workflow automationAutomated investigation processes for faster case resolution.
Alert generation & reporting systemIntelligent alert system with comprehensive reporting.
Confidential client
Federal revenue authority

Scope

An AI use-case portfolio spanning citizen engagement, service improvement, resource planning and policy response — built on LLMs, in-context learning, RAG, fine-tuning, agents and advanced analytics.

Targets

Up to 30% lower communication costs, faster responses (days to hours) and proactive capacity planning for seasonal peaks.

AI strategy · Use-case portfolio

AI use-case portfolio

AI strategy and prioritised use cases for a federal authority

Awareness campaign personalisationSegments the public and personalises campaign messages using behavioural insights to improve compliance and engagement.
NLP analysis of complaints and FAQsDetects emerging service issues, updates FAQ guidance and redesigns processes using complaint patterns.
Demand forecasting for resource allocationPredicts chat and call volumes to optimise staffing across service channels.
GenAI for drafting policy inquiry responsesFine-tuned LLMs with RAG help officials draft standardised, accurate responses to policy inquiries.
Confidential client
Local government department

Challenge

The client needed to automate manual, repetitive government service workflows to speed up processing and deliver a more consistent citizen experience.

Impact

Faster, more consistent service delivery with reduced manual effort across government processes.

Agentic AI

AI-assisted service automation

Agentic AI for government service workflows

Agentic process automationAgentic AI that plans and executes multi-step government service workflows end to end.
Automated task & document handlingAutomates routine data entry, document processing and approvals.
AI-assisted monitoring & escalationFlags exceptions and routes them to the right team for review.
Confidential client
Local government authority · agriculture & food

Challenge

The client required a unified digital platform to consolidate fragmented systems and improve data flow across the organisation.

Impact

No incorrect submissions since launch — the application process is simpler and faster with AI and voice-to-text.

Chatbot · Voice AI

AI-powered award platform

Platform implementation for a national excellence award

Award-platform architectureAward-platform architecture connected to Smart Database AI capabilities.
AI chatbot for applicant guidanceGuides applicants to the right award category based on their profile.
Voice-to-text AIConverts spoken input into submission-ready text for faster applications.
Agentic & ontology use cases

What you can build with agents and ontology

Use cases we design and deliver on the Wizdology and Agentic suites. Each one runs on your governed data, with people in the loop where decisions matter.

Ontology

Entity 360° knowledge graph

Person, company and asset records sit in separate systems, with duplicates and conflicting details. One connected view answers questions no single system can.

  • Resolve duplicate records into one trusted entity
  • Link people, organisations, assets and events across sources
  • Semantic search and relationship navigation
DataVerseWizdology
Ontology

Regulation & policy knowledge graph

Laws, policies and procedures change often and reference each other. A knowledge graph shows what each change affects and grounds answers in the source text.

  • Model regulations, clauses, procedures and owners
  • Find the processes and services a change affects
  • Answers that cite the exact policy clause
WizdologyGenerative AI
Ontology

Common KPI semantic layer

The same KPI is calculated differently by different teams. One governed definition per KPI makes every dashboard and AI answer consistent.

  • One definition, formula and owner for each KPI
  • Lineage from source system to dashboard
  • Generative BI that uses the governed definitions
DataVerseWizdologyGenerative AI
Agentic

Procurement & tender evaluation agent

Evaluating bids means reading long submissions against many criteria. An agent does the first pass so the committee can focus on decisions.

  • Read bids and extract prices, terms and evidence
  • Check each bid against compliance criteria and score it
  • Draft the evaluation report for committee approval
AgenticGenerative AI
Agentic

Citizen & customer service agent

Many requests need several systems and steps. An agent completes them end to end and hands over to staff only when needed.

  • Verify eligibility and collect missing documents
  • Fill forms and update back-office systems
  • Hand over to staff with a full case summary
AgenticGenerative AI
Agentic

IT operations incident agent

Operations teams face a flood of alerts. An agent triages them, finds the likely cause and opens the right ticket.

  • Group related alerts and filter out noise
  • Correlate logs and metrics to suggest a root cause
  • Open tickets, notify owners and escalate by severity
AgenticAutoMLMLOps & AIOps
Ontology + Agentic

Investigation assistant

Investigators spend days following links between people, accounts and companies. Agents walk the knowledge graph and assemble the evidence.

  • Traverse links between people, accounts, companies and transactions
  • Gather evidence from documents and systems
  • Build a case file for investigator review
WizdologyAgenticAutoML
Ontology + Agentic

Policy-aware decision agent

Agents must follow the rules. Here every action is checked against eligibility rules and permissions defined in the ontology before it runs.

  • Check eligibility rules and permissions before each action
  • Explain every decision with the rule that applied
  • Send exceptions to a person for approval
WizdologyAgentic

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